Cancellation policy

Right of withdrawal

You have the right to cancel this contract within fourteen days without giving any reasons. The cancellation period is fourteen days from the day on which you or a third party named by you who is not the carrier took possession of the goods. In the case of a contract for the regular delivery of goods (subscription), the cancellation period is fourteen days from the day on which you or a third party named by you who is not the carrier took possession of the first goods.

In order to exercise your right of withdrawal, you must inform us (SOBERCIETY GmbH, Junkersstraße 20, 93055 Regensburg, telephone: +49 941 9422 3232, email: info@soberciety.de) of your decision to withdraw from this contract by means of a clear statement (e.g. a letter sent by post or an email). You can use the attached model withdrawal form, although this is not mandatory. You can also exercise your right of withdrawal online at soberciety.de/pages/widerruf (button in the footer of our website). If you use this online function, we will send you an acknowledgement of receipt on a durable medium (e.g. by email) without undue delay, including information on the content of your withdrawal and the date and time of its receipt.

In order to meet the cancellation period, it is sufficient that you send the notification of your exercise of the right of cancellation before the cancellation period expires.

Consequences of revocation

If you revoke this contract, we must repay to you all payments that we have received from you, including delivery costs (with the exception of the additional costs resulting from your choosing a type of delivery other than the cheapest standard delivery offered by us), immediately and at the latest within fourteen days from the day on which we received notification of your revocation of this contract. For this repayment we use the same payment method that you used for the original transaction, unless something different was expressly agreed with you; under no circumstances will you be charged any fees as a result of this repayment. We may refuse repayment until we have received the goods back or until you have provided evidence that you have sent the goods back, whichever is the earlier.

You must return or hand over the goods to us immediately and in any case no later than fourteen days from the day on which you notify us of your cancellation of this contract. The deadline is met if you send the goods before the fourteen day period has expired. You bear the direct costs of returning the goods. You are only liable for any loss in value of the goods if this loss in value is due to the handling other than what is necessary to establish the nature, characteristics and functionality of the goods.

Model withdrawal form

(Complete and return this form only if you wish to withdraw from the contract.)

– To SOBERCIETY GmbH, Junkersstraße 20, 93055 Regensburg, email: info@soberciety.de:

– I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract of sale of the following goods (*)/for the provision of the following service (*)

– Ordered on (*)/received on (*)

– Name of consumer(s)

– Address of consumer(s)

– Signature of consumer(s) (only if this form is notified on paper)

– Date

(*) Delete as appropriate.